Privacy Policy

INVISION SALES PTY LTD (ABN 54 101 140 550), trading as NOXSOLIS (“NOXSOLIS”, “we”, “us” or “our”), recognises the importance of your privacy and is committed to protecting your personal information when you interact with our online store, services, and website (together referred to as our “Platforms”).

We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we handle your personal information when you use our website or interact with us.

1. What Personal Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Your name, email address, phone number, and delivery address
  • Payment details (processed securely via third-party payment providers)
  • Account login details (if you create a store account)
  • Order history and preferences
  • Communication records, including emails or support enquiries

We may also collect data automatically when you use our website, including:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on site
  • Cookies (see our Cookies Policy)

2. Why We Collect Your Information

We collect your personal information to:

  • Process and deliver your orders
  • Communicate with you about your purchase or account
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (if you opt in)
  • Comply with legal and regulatory obligations

3. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your data is stored on secure servers and is only accessible by authorised personnel.

4. Disclosure to Third Parties

We may disclose your personal information to third parties where necessary to provide our services, including:

  • Delivery and logistics providers
  • Payment gateways (e.g. Shopify Payments, PayPal, Afterpay)
  • Marketing platforms (e.g. email service providers, Facebook, Google)
  • IT service providers and web hosting platforms

We will never sell your information to third parties.

5. Marketing Communications

You may choose to subscribe to receive promotional emails or updates from us. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Accessing and Correcting Your Information

You have the right to request access to your personal information or to correct it if it is inaccurate. To do so, please contact us using the details provided below.

7. International Data Transfers

Some of our third-party service providers may store or process your data outside Australia. We take steps to ensure that your information is handled securely and in compliance with Australian privacy standards.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website.

9. Contact Us

If you have any questions, concerns, or requests relating to your personal information, please contact us at:

Phone: 03 9336 2066
Email: enquiries@noxsolis.com